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Hotel · Lisbon · Lisbon District

Hotel Do Chiado

A 4-star hotel in the heart of Lisbon's Baixa/Chiado, close to cultural landmarks and known for its attentive service.

  • Central location in Baixa/Chiado
  • Rooftop terrace with city views
  • 24-hour reception and room service
8.9 Great 1244 reviews Booking.com 8.9 · 1244 reviews

About

Hotel Do Chiado

Hotel Do Chiado sits in the Baixa/Chiado district, a short walk from cultural landmarks like the Lisboa Story Centre. The 4-star property offers a range of amenities, including a restaurant, bar, and rooftop terrace, making it a convenient base for exploring Lisbon.

Rooms are equipped with modern comforts such as air conditioning, soundproofing, and flat-screen TVs. Some rooms feature balconies or terraces. The hotel also provides practical services like a 24-hour front desk, paid airport shuttle, and car hire.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central location in Baixa/Chiado — The hotel is within easy reach of cultural spots like the Lisboa Story Centre, and guests frequently praise its position in the old town.
  • Rooftop terrace with views — Multiple guests highlight the rooftop bar and terrace for city views, making it a memorable spot to unwind.
  • Attentive and helpful staff — The front desk and other team members receive frequent praise for their assistance and local recommendations.

Worth weighing

3 to weigh
  • Rooms and cleanliness score lower — While the location and dining score well, the rooms and cleanliness category scores 7 out of 10, suggesting some guests may find the rooms less impressive.
  • Price and service rating is moderate — The price and service category scores 7 out of 10, implying that some guests feel the value is good but not exceptional for the class.
  • No pets allowed — The hotel has a strict no-pets policy, which may be a drawback for travellers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double or Twin Room

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premium Double or Twin Room Terrace

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Ironing facilities
  • Free toiletries
  • In-room breakfast
  • Flat-screen TV
  • AM/FM alarm clock

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • Garden area

Business & Family

  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Cots
  • Babysitting/Child services
  • Carpeted floor
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 1244 reviews

Guest-rated 8.9/10 from 1,244 reviews

Booking.com · 8.9 · 1244 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service7.0
8.9Verified guest

“The service was flawless, no complaints at all.”

8.9Verified guest

“Food was good, and the location in the old town was excellent. The room had a lovely patio with a small lawn on the 7th floor.”

8.9Verified guest

“The exceptional service from Alberto Santos stood out.”

8.9Verified guest

“I appreciated the location, the bar and restaurant, and the helpful recommendations from the front desk staff.”

8.9Verified guest

“The central position and the excellent dinner suggestion from the reception team were highlights.”

8.9Verified guest

“Staff were very polite and helpful, and the view from the rooftop bar was fantastic.”

04 — Location

Getting around Lisbon

The property sits in Lisbon.

Baixa/Chiado: The hotel is in the historic Baixa/Chiado district, known for its elegant streets, shopping, and cafes. You can walk to the Lisboa Story Centre in about 0.6 km.

Rua Nova Do Almada, 114, Lisbon, Lisbon District, 1200 290, Portugal

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
36 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Does the hotel have parking?

Yes, parking is available on site, but it is not specified whether it is free or paid.

Are pets allowed at the hotel?

No, pets are not allowed at Hotel Do Chiado.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available.

Is breakfast available?

The hotel has a restaurant and offers in-room breakfast, but the menu and hours are not specified.

Does the hotel have accessible facilities?

Yes, there are rooms and facilities for disabled guests, including a bathroom for disabled and wheelchair access.

The bottom line

Hotel Do Chiado is a solid choice for travellers wanting a central Lisbon base with dependable service and rooftop views. While the rooms and value draw mixed feedback, the location and staff consistently impress.

8.9Based on 1244 guest reviews and an 8.9 overall rating

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